London based UX specialist

I am a thoroughly experienced specialist in the full User-Centred Design lifecycle, with lead roles in user research, UX design, and product delivery. My recent clients are from sectors including UK government, legal, telecoms, retail, finance, and media.

What I can do for you:

  • Commission, conduct, and manage your user research internally or with vendors.
  • Give you great user-focused designs for desktop, mobile, and tablet platforms.
  • Deliver your product on time and within budget.

I have had lead roles in over 72 projects spanning 17 years. Recent clients include LexisNexis, Vodafone Global, UK Cabinet Office, VISA, Directgov, eBay, Orange, lloydstsb.com, BP.com, Guardian Media Group, learndirect, and Ofcom.

The confidence in my ability to provide confident customer-focused user experience input comes from the validation I receive through the delivery of successful multi-vendor, multi-channel UX projects, for leading brands focused on customer retention and behaviour change.

Pete Pavan

Testimonial

"Pete was utterly professional and very good at helping us get the most out of our usability within strict and limiting timelines. He did this with a consistently broad smile and relaxed demeanour."
- Justin Buck, Lead UX, Vodafone Global

Testimonial

"Pete exceeded expectations and delivered detailed insights that underpinned Orange's location based services design strategy."
- Matt Lipson, Head of Marketing, Orange UK

Testimonial

"Pete and his business partner were insightful, versatile, knowledgeable about UX, willing and able to learn, and good fun to work with."
- Aaron Cheang, Research Manager, eBay

Testimonial

"Energetic, imaginative, intelligent, engaging - Pete was a breath of fresh air for the identity assurance work, who was quick to grasp the need and to deliver on his promises. A real pleasure to work with."
- Toby Stevens, Business Partner, Post Office

Testimonial

"He offers insightful guidance and counsel and works well within a team environment or when taking his own initiative. He gained the respect of colleagues and stakeholders alike"
- Nick Kalisperas, Stakeholder Management, Cabinet Office

Testimonial

"Pete is an excellent researcher and practitioner in User Experience, Human-Computer Interaction and Accessibility. He always produces work of the highest quality. And a really great guy to work with."
- Professor Helen Petrie, University of York

Testimonial

"Pete worked with me on a project validating design principles and responsive design pattern languages for smartphone and tablets. His personable style inspires collaboration and exploration to a level which quickly exceeds expectations. The end result was a robust set of design tools that increase value by design."
- Ian Nash, UX Design Lead, Vodafone Global

My recent clients

Vodaphone
Ebay
Orange
Directgov
Cabinet Office
Visa
DWP